At Rhino Warehouse Supply, we work directly with trusted manufacturers to get your equipment from the warehouse to your business as efficiently as possible.
Because we carry a wide range of warehouse, storage, and material-handling equipment from multiple manufacturers, shipping methods, costs, and delivery times may vary by product. Some products may qualify for free shipping, while others may require a freight quote based on the product, quantity, and delivery location.
Have a question about shipping before placing your order? Give us a call at 833-699-8067 or email us at Support@rhinowarehousesupply.com. We're happy to help you understand the shipping and delivery requirements for your order.
Order Confirmation
After you place an order, you'll receive an order confirmation email confirming that we've received your order.
We'll then confirm product availability and applicable shipping details with the manufacturer. If there is an issue with availability, lead time, or shipping that affects your order, we'll contact you as soon as possible to discuss the available options.
For products requiring a freight quote or additional delivery information, we may contact you before the order is finalized.
Order Shipment
Shipping times vary depending on the manufacturer, product availability, order size, and delivery location.
Once your order ships and tracking information is available, we'll send the available shipment details to the email address provided with your order.
For larger equipment and freight shipments, delivery procedures may differ from standard parcel shipments. If you have questions about the delivery of your order, contact us and we'll be happy to assist.
Freight Deliveries
Many of the larger products we sell—including warehouse equipment, storage systems, workstations, and material-handling equipment—may ship via freight carrier.
Freight costs and delivery requirements can vary based on the product and destination. Certain deliveries may require additional services or equipment at the delivery location.
If you're unsure what your facility needs to receive an order, contact us before purchasing. We'll help you understand the delivery requirements and available options.
Damaged Shipments
Please inspect your shipment carefully when it arrives.
If you notice visible damage to the packaging or product, document the damage before accepting the shipment whenever possible. Take clear photos of the packaging, product, shipping label, and any visible damage, and note the damage with the carrier when applicable.
Contact Rhino Warehouse Supply as soon as possible after discovering shipping damage. We'll help you determine the appropriate next steps and coordinate with the manufacturer or carrier when applicable.
Questions About Your Delivery?
Buying industrial equipment can involve more complicated shipping than a typical online purchase. That's why we're here to help.
Call Rhino Warehouse Supply at 833-699-8067 or email us at Support@rhinowarehousesupply.com for help with shipping, freight, delivery requirements, or an existing order.